No specific action is taken on the Jump Client at this time. Have not connected are considered lost setting, it is labeled as lost in the representative console. The setting must be configured for 15 days or more.
If this setting is changed after the Jump Client loses connection with the B Series Appliance, it uninstalls itself at the previously configured time. This setting is shared with the Jump Client during normal operation so that even if it cannot communicate with the site, it uninstalls itself at the configured time. Have not connected are automatically deleted setting, it is automatically uninstalled from the target computer and is removed from the Jump interface of the representative console. If a Jump Client goes offline and does not reconnect to the B Series Appliance for the number of days specified by the Number of days before Jump Clients that The default is 50 connections and the maximum allowed is 300.
#Bomgar jump client active offline upgrade
Global connection rate for Jump Clients determines the maximum rate per second of Jump Clients able to connect to the B Series Appliance at the same time during an upgrade or after a major network outage. Failure to do so may cause a majority of your existing Jump Clients to appear offline. When upgrading to a newly built site software package, verify that all certificate stores are managed appropriately and are up to date prior to upgrading to a new BeyondTrust version.
Neither of these settings affects representative console upgrades or Support Button deployments. Note that if you have a large number of Jump Clients deployed, you may need to limit this number to regulate the amount of bandwidth consumed. Set the maximum number of Jump Clients to upgrade at the same time. The maximum upgrade bandwidth is 100MiB/s.
You may further regulate the bandwidth used during upgrades by setting Maximum bandwidth of concurrent Jump Client upgrades. The more active Jump Clients you have deployed, the fewer the statistics and the longer the interval may need to be. Managing which statistics are viewed and how often can help to regulate the amount of bandwidth used.
#Bomgar jump client active offline update
The Active Jump Client Statistics Update Interval determines how often these statistics are updated. These statistics are displayed in the representative console and include CPU, console user, disk usage, a thumbnail of the remote screen, and uptime. An administrator can choose which statistics to view for all Jump Clients on a site-wide basis.
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